Thu. Sep 28th, 2023

NEWS & COMMENTARY VIDEO

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Why am I getting forced to install EA App?

Pop-up in Origin about EA app which can’t be closed

What the hell kind of QA went into the EA app??

By Matt Giordano

Sims-obsessed YouTube content creator & Twitch-partnered streamer from Maryland, USA

4 thoughts on “EA, THIS IS A DISASTER! WHAT’S GOING ON?! YOUR APP HAS BEEN UNSTABLE FOR MONTHS!!”
  1. Hi Matt, thank you for bringing this up.
    Me personally dealing with it since November 2022. Sad story truly. EA support circling users around with rude replies and false promises on soon fix.
    Wanted to point out, there is another big thread open (86 pages by now) about this and it says “investigation” for only like 2 weeks or so :D. But let me tell you, this thread was opened on November 2021. meaning they have waited to the point when people get absolutely furious to bring it to investigation phase more than 1.5 year later. We need to let more people know about this.

    Link: https://answers.ea.com/t5/Bug-Reports-Technical-Issues/INVESTIGATION-Purchased-game-DLC-available-on-Origin-but-not-the/m-p/12392015#M21997

    Much love to you.

  2. I pre-ordered the Sims 4 Growing Together, and yesterday I downloaded the pack. However, the content did not load in my game. I then restarted the EA app, tried many different things but still did not get through. In an attempt to get it to work, I created a back up to the Sims 4 folder on my desktop, and deleted the Sims 4 via the EA app. When I loaded the Sims 4, it says I own my packs, but I have to download them to use. I DOWNLOADED THEM!!! I’m feeling very frustrated! Frustrated is an understatement! EA support keeps telling me to restart the app; WHICH I HAVE BEEN DOING!!! This IS A DISASTER!!!

  3. Hi Matt. I’m a 20 year PC veteran of Sims and I guess I’m one of the “lucky” ones who has mostly been able to load the game with the EA app. BUT, I am having continual problems CLOSING the game. I have no mods or CC installed. Every time I try to exit the game, the screen freezes and it won’t even let me access the desktop behind the game window. Ever since the infants update this week, the only way I can exit the game and do ANYTHING on my computer is if I shut it down by holding the power button on the tower. I am worried this will end up causing system damage so basically even though I can access the game I am afraid of running it.

  4. Hello Matt, I just wanted to say that I need the Origin app because I use CAW. Thanks for your new video too btw! There is a new solution for Origin for the xml file. Not sure how to share it though but it is on twitter by the same guy that fixed it the first time.. hope this helps

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